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Hotel · Melbourne · Victoria

The Ritz-Carlton, Melbourne

A five-star stay in Melbourne's CBD, with sky-high rooms, a 24-hour pool, and service that guests remember.

  • Skyline and harbour views from upper floors
  • 24-hour heated indoor pool and spa
  • Central CBD location steps from laneways and cafes
9.2 Perfect 1040 reviews Booking.com 9.2 · 1040 reviews

About

The Ritz-Carlton, Melbourne

The Ritz-Carlton, Melbourne rises over the city's central business district, with views across Victoria Harbour and the skyline. The location puts Melbourne's laneways, cafes and shopping within easy reach, and the hotel keeps you connected with Wi-Fi throughout. On-site parking is available, along with valet service, so arriving by car is straightforward.

Inside, the hotel sets a calm, polished tone. Rooms are spacious and soundproofed, with air conditioning, tea and coffee facilities, and many have balconies. Dining options include a restaurant and a bar, plus a lounge on the 80th floor. For downtime, there's an infinity pool, spa and wellness centre, sauna, steam room, and a fitness centre with a sports trainer.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Rooms and service earn top marks — Guest scores put both rooms and service at 9.6, with staff at 9.5 – the highest categories in the rating breakdown.
  • Floor-to-ceiling views from high floors — Several reviews highlight views from the 64th floor and the 80th-floor lounge, with rooms offering sea, city, or harbour outlooks.
  • 24-hour heated pool and full spa — The indoor infinity pool is heated and open around the clock, with a spa, sauna, steam room, and jacuzzi to round out the wellness offer.
  • CBD location with parking on site — The hotel sits on Lonsdale Street in the heart of Melbourne, with a private car park, valet parking, and disabled parking available.

Worth weighing

4 to weigh
  • Facilities score lower than rooms — The facilities category sits at 6.7, notably below the overall 9.2 rating – guests may find shared spaces less impressive than the rooms themselves.
  • Comfort rating a notch below the rest — Comfort scores 7.5, which is lower than other categories, suggesting some guests found beds or climate control less than perfect.
  • No pets allowed — The hotel has a no-pets policy, so guests travelling with animals will need to look elsewhere or make other arrangements.
  • Check-in window is strict — Check-in runs from 15:00 to 23:59, so late arrivals after midnight will need to plan ahead.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Suite

  • 1 King-size bed and 1 Sofa bed,1 Single Bed or 1 Double Bed

King Room

  • 1 King-size bed
  • Shower
  • Non-smoking
  • Bathtub
  • Balcony

Club King Room

  • 1 King-size bed
  • Sea view
  • Shower
  • Non-smoking
  • Coffee machine

Deluxe King Room

  • 1 King-size bed
  • City view
  • Shower
  • Non-smoking
  • Bathtub

Premier King Room

  • 1 King-size bed,2 Double beds,1 Double bed
  • City view
  • Shower
  • Non-smoking
  • Bathtub

Panoramic King Room

  • 1 King-size bed,2 Double beds,1 Double bed
  • Sea view
  • Shower
  • Coffee machine
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu

Pool & Wellness

  • Indoor swimming pool
  • Infinity pool
  • Pool with view
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Currency exchange
  • Luggage storage
  • Locker room
  • Safe deposit box

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Handicap parking
  • Toilet for disabled
  • Bathroom for disabled

Business & Events

  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • 24-hour security

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 1040 reviews

Guest-rated 9.2/10 from 1,040 reviews

Booking.com · 9.2 · 1040 reviews
9.2Verified guest

“I had a double room with city views and an exceptionally comfortable bed.”

9.2Verified guest

“The pool and spa were fantastic – you don't often find that level of luxury in the middle of everything. We ordered breakfast on our last day; the service was excellent and the croissant was a masterpiece.”

9.2Verified guest

“The staff's attention really stood out. Breakfast with sweeping city views was lovely, along with the great amenities.”

9.2Verified guest

“As a group of friends, we loved the spacious rooms, stunning views, and the 24-hour heated pool. The lobby dining experience was top-notch.”

9.2Verified guest

“Lovely room, really good service, and amazing views from our room overlooking the city and bay. The staff surprised us for our wedding anniversary, which made our stay even more special.”

9.2Verified guest

“The grilled Teppanyaki fish at Atria was a culinary masterpiece – paired with excellent produce, every bite was a revelation. The views from the 80th-floor lounge are amazing. The warm, inviting spa made relaxation easy. I can't wait to share more epic meals here with my partner.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

City Centre: The hotel sits on Lonsdale Street in Melbourne CBD, putting the city's famous laneways, cafes, and shops within easy reach.

Harbour Views: Many rooms and the 80th-floor lounge overlook Victoria Harbour, giving a sweeping outlook over the water and skyline.

650 Lonsdale Street, Melbourne, Victoria, 3000, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
258 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, the hotel offers an on-site car park, valet parking, and handicap parking spaces.

Are pets allowed?

No, pets are not allowed at the property.

Does the hotel have a pool?

Yes, there is an indoor infinity pool that is heated and open 24 hours.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the property.

The bottom line

For a five-star CBD stay with a 24-hour pool and genuine skyline drama, The Ritz-Carlton, Melbourne delivers. Rooms and service consistently impress, though the facilities score suggests the wow factor lives upstairs.

9.2Based on guest scores and review themes

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